I've have never had this issue before. I have added an audio file to a Storyline 360 slide. It plays fine when I play it within design mode. As soon as I preview the slide another audio file from the presentation plays instead. I cannot figure out how to get the correct audio file to play within in a particular slide.
Thanks so much for reaching out! I understand how frustrating it can be to have audio issues when previewing your course. I'm happy to help!
Can you double-check that each audio file has a unique file name in your timeline? Perhaps there is a duplicate audio name that is causing a replication of another audio file in a separate part of your course.
If you can send along your .story file we can take a look and help you investigate with more details. You can share your file in a support case.
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Hello Dawn!
Thanks so much for reaching out! I understand how frustrating it can be to have audio issues when previewing your course. I'm happy to help!
Can you double-check that each audio file has a unique file name in your timeline? Perhaps there is a duplicate audio name that is causing a replication of another audio file in a separate part of your course.
If you can send along your .story file we can take a look and help you investigate with more details. You can share your file in a support case.
Thanks so much!