Audio barely coming through on video

Hi! 

I am creating a new course with video that I shot recently. When I play the video on my computer from the file, the audio is fine. However, when the video is uploaded into Storyline 360, there is barely any audio. On a scale of 1-100, it's a 1. The video volume is up, the computer volume is up. When I go to other courses that I've made in the past, the audio from the videos play fine. It's an .mov file.

What am I doing wrong?

Thank you!

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