Audio compromised after editing

Feb 29, 2016

I have a course where I imported a powerpoint presentation and then recorded audio clips on each slide.  There were 10 slides total and after editing, 3 of them were damaged.  The only way to describe the audio is it sounded like the record was skipping as you listened.   Help!  :(

3 Replies
Christie Pollick

Hi, Carrie -- So sorry to hear of your troubles! You may want to try importing your file into a new file, and if that doesn't address the issue, you might want to try to repair Storyline. 

If your difficulties continue after the running through the repair, please upload your files (your Articulate Presenter Package and also your SL2 file after import) so we can take a closer look. 

Christie Pollick

Hi, Carrie -- Sorry to hear issues persist, and my apologies, but without seeing your files, I cannot say for sure that I have experienced the issue you are describing. If you would like to share your files privately (your Articulate Presenter Package and also your SL2 file after import), you would be welcome to do so using this form, and I will reply via email from within your case with my findings. :)

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