Audio from multiple slides playing at once in Preview and Published story

Jul 12, 2018

I've recently been working on how to videos for a website, and everything about this software is working great. The only issue I'm having is that in preview and when I publish my story to articulate 360, or to the web, audio from multiple slides will sometimes play at once. It usually only starts playing from multiple slides once I click somewhere on the screen. Sometimes it does it and sometimes it doesn't. I can't seem to figure out what could be causing this. Does anyone have any idea?

1 Reply
Alyssa Gomez

Hey Olivia! That definitely shouldn't happen, so I'm glad you reached out to us! 

First, are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.17.16188.0 in the bottom-right corner. 

Let me know if you're already on the latest update, and we'll keep digging!

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