Has anyone updated SL3 to Update 2 and tried recording/editing audio yet?
I updated this morning, and have been doing my voiceovers all day - yet, I'm discovering that editing the audio is very 'glitchy'. Examples:
1) selecting a section and choosing "silence" often adds noise AND silence.
2) selecting a section that is a long pause (and therefore, not needed) and pressing Delete results in losing a syllable or two of the next word. It's almost like you're seeing one selection on your screen, but a different area is actually selected.
Is it just me, or is anyone else experiencing this issue? I've restarted SL3, and rebooted since the update - neither had any impact.
Thanks for reaching out to the support team Cheryl! You should be hearing from someone soon. We are a tad behind due to being out of the office Friday and the weekend.
UPDATE: Still no resolution. It's driving me mad. Worked with one of the support folks at Articulate, and he was able to duplicate the issue I was having, so they know it's a bug. I'm guessing they're not fixing SL3 bugs at this point, hoping folks will just upgrade to 360.
Hot-diggity-dog! Any idea when the next update is scheduled? My current recording/editing time has tripled since this issue began (due to the need to re-record slides multiple times since they're hardly editable).
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FYI: I did submit a ticket to Articulate, will update this post with the resolution (assuming there IS one!).
Thanks for reaching out to the support team Cheryl! You should be hearing from someone soon. We are a tad behind due to being out of the office Friday and the weekend.
UPDATE: It's been logged as a bug. No resolution so far.
Thanks so much for popping in with an update Cheryl.
UPDATE: Still no resolution. It's driving me mad. Worked with one of the support folks at Articulate, and he was able to duplicate the issue I was having, so they know it's a bug. I'm guessing they're not fixing SL3 bugs at this point, hoping folks will just upgrade to 360.
Not at all Cheryl.
We have this thread attached to the report for Storyline 3 and this will be included in the next update.
Hot-diggity-dog! Any idea when the next update is scheduled? My current recording/editing time has tripled since this issue began (due to the need to re-record slides multiple times since they're hardly editable).
Dang, just when I make your day...
I don't have a date to share, but it's close on the horizon ;)
I'd be fine rolling back, too - if that's possible (to the version before the last update). Is that possible?
You'd need to request that from our support team here.
I rolled back and was just trucking along - and a couple days later, y'all gave us Update 3. BOOM.
All better! I may get sent home today, folks are saying that my dancing up and down the aisles is causing a distraction.
LOL, Cheryl! I hope the dancing wasn't too bothersome to others...
Update 3 of Storyline 3 is live, and you can download it here. You can also find the full Version history of Storyline 3 here.
This discussion is closed. You can start a new discussion or contact Articulate Support.