Audio screen recording options

Oct 30, 2012

Hello! I am trying to record a screen from a website that has sound but the sound I hear is not being recorded. The tutorial shows that I should have a speaker option under the sound recording section but as you can see, I don't have that option. Is this why the sound is not being recorded?

1 Reply
Peter Anderson

Hi Juanita, welcome!

Can you first check to ensure you've enabled a recording device on your machine? Here's how to do that. And if that doesn't help, you may want to review these steps to help resolve unexpected behavior. Or, if you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using the link below so our support team can assist you further:

http://www.articulate.com/support/contact/submit.php

Thanks!  

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