I have audio attached to the base layer of a slide that plays when the timeline starts. There is also 5 modules on the base layer and when the user clicks the first module it goes to the associated scene. Once the user completes the module it jumps back to the slide with all of the modules and the audio starts to play.
How do prevent the audio from replaying each time the user revisits the main slide with all of the modules?
Are the modules layers, or scenes, or window boxes?
I would check the properties on the base slide and see if it is set to "Reset to initial state" when revisiting. If it is change it to "Resume saved state". That should stop the audio from replaying.
I see you’re working with my teammate, Luiza, and were able to solve this issue by changing the hide-layer trigger to a jump-to-this-slide trigger. We’ll continue the conversation in your support case should you need further assistance!
4 Replies
Are the modules layers, or scenes, or window boxes?
I would check the properties on the base slide and see if it is set to "Reset to initial state" when revisiting. If it is change it to "Resume saved state". That should stop the audio from replaying.
Good luck
Hi, Inita!
I see you’re working with my teammate, Luiza, and were able to solve this issue by changing the hide-layer trigger to a jump-to-this-slide trigger. We’ll continue the conversation in your support case should you need further assistance!
Eric,
Thank you for your insight. I will try this.
Kelly,
Thank you for your response, however this is not the same matter. I will add this question to the current support case to seek assistance from Luiza.