No audio; nor t when I record with tjhe mic or when i insert frpm file. When i import a file i can se the file and i can listen to it in audioeditor, but nothing on the slide...
a message came up;
.
.."Object reference notset to an instanceofanobjectatarticulatedesignPublishbackingStoresavetostringfilename
I just wanted to mention that I have had this error on a number of occasions. I have no idea why, (as it is audio-related...), but the only courses it happens to with me are Turkish and Czech files - i.e. languages which have non-"standard"/Western letters.
It may be the same thing here, due to Swedish characters?
Hmm. That does sound strange. Have you tried saving the same audio files using English/Non-Western characters? Curious if that makes a difference, or if the same thing happens.
Did you open the Storyline project from the USB, or insert audio from the USB? Close the course and move the file to your hard drive. Then, try opening it. Does the audio play properly after moving it over?
I'm afraid we can't offer support for the JavaScript issue, but it may be related to the location of the file.
No. I opened the whole project. And no, it doesn´t come back . And the problem is not just in this project, now; I cant record any audio any longer. And i cant hear any audio in any course. Its gone . Totally. Its the same problem as last time A note saying that its lost its attachment to the proram or somethin like that. (filestring) appears. I will wait a couple of days , try to see if i can find a solution.
What about the default printbutton? Does it work at all?
Thank you for helping out. Its a really nice program, otherwise and you arre very helpful.
Yes, the print button should work, but it may not work when previewing or viewing published output locally. You'd want to publish and either upload your course to a web server or LMS, or publish for CD.
It really sounds like there may be an issue with the installation or system at this point. If you create a new, blank Storyline course, do you have the same problem with all the audio?
If you haven't already, please follow the troubleshooting steps outlined in the following article:
9 Replies
Hey Tanja :)
Did you see my last response to your original post?
If you haven't already, please take a look:
http://community.articulate.com/forums/p/29119/157775.aspx#157775
Thanks!
Christine
Hello. I just want to tell you that the audio works just fine again...it just came back in a couple of days without me doing anything.
Christine/Tanja,
I just wanted to mention that I have had this error on a number of occasions. I have no idea why, (as it is audio-related...), but the only courses it happens to with me are Turkish and Czech files - i.e. languages which have non-"standard"/Western letters.
It may be the same thing here, due to Swedish characters?
Just thought it was worth mentioning.
Bruce
@Tanja,
Glad to hear it! Thanks for the update :)
@Bruce,
Hmm. That does sound strange. Have you tried saving the same audio files using English/Non-Western characters? Curious if that makes a difference, or if the same thing happens.
Hope you're both having a great day so far!
Christine
I will anyhow avoid to upload anything directly from an usb. Maybe that´s what caused the problem. Well, I hope it stays solved now
)
Åhh.audioproblems back! Accidently i did open a file direct from usb...and poff...the audio s gone again!
I also cant get my javascript executer to work at all? >And the default printbutton. that doesn´t work either. Greatful for any help!
Hi Tanja,
Did you open the Storyline project from the USB, or insert audio from the USB? Close the course and move the file to your hard drive. Then, try opening it. Does the audio play properly after moving it over?
I'm afraid we can't offer support for the JavaScript issue, but it may be related to the location of the file.
Let me know how it goes!
Christine
No. I opened the whole project. And no, it doesn´t come back . And the problem is not just in this project, now; I cant record any audio any longer. And i cant hear any audio in any course. Its gone . Totally. Its the same problem as last time A note saying that its lost its attachment to the proram or somethin like that. (filestring) appears. I will wait a couple of days , try to see if i can find a solution.
What about the default printbutton? Does it work at all?
Thank you for helping out. Its a really nice program, otherwise and you arre very helpful.
Hi Tanja,
Yes, the print button should work, but it may not work when previewing or viewing published output locally. You'd want to publish and either upload your course to a web server or LMS, or publish for CD.
It really sounds like there may be an issue with the installation or system at this point. If you create a new, blank Storyline course, do you have the same problem with all the audio?
If you haven't already, please follow the troubleshooting steps outlined in the following article:
Erratic behavior in Storyline
If the issue continues, please go ahead and contact our support team:
Submit a Support Case
Thanks Tanja! Hopefully we'll be able to get this all cleared up for you.
Christine
This discussion is closed. You can start a new discussion or contact Articulate Support.