Available Memory Is Low Error
Oct 10, 2013
Hi guys
i have searched the forums on this and have not seen anything useful.
I have used Storyline a number of times and now when i press the Player button i get the following error-
Available Memory Low
It is strongly recommended that you close any unneeded applications and save your project.
This is the second time this has happened in the last 2 days and now i am going to have to re-import the powerpoints for the 3rd time and start all over again.
It worked originally, i closed storyline down and went back in to add another document and this is when the error occurred.
It is saved on my desktop and called U301 so very short file name. it is only 47 slides long, i have also tried to open it on my personal laptop and having the same problem. I have some slides that are over 100 to be working on soon and i cant have this happening.
Can anyone please help with this?
Many thanks
Jenny
15 Replies
i have used a program called ntcore that converts the 32 bit exe to allow it to take advantage of 4 gigs of ram. i am sure this is in no way support by articulate by it has worked amazing. before the program always crashed when it hit 900 mb ram. i have had it hit as high as 1.8 gigs usage without crashing (yet).
keep in mind, this will only work if you have x64 windows.
Tom
Hi Tom
Thanks for this,
Do you have a link where i can download ntcore? I have just googled it and many options are coming up.
Yes my program crashes all the time and its really annoying!
Many thanks
Jenny
http://www.ntcore.com/4gb_patch.php
I'm surprised you are having this issue - is your storyline up to date?
Also, how much ram do you have? 64 bit windows?
Tom
Hi Jenny! If you are only having problems with this one file all of a sudden you may want to import into a new project to see if this alleviates the issue.
I have found when SL is acting funny:
Save, close all open programs/windows.
Go to Start/Run/%temp%/Edit/Select all/File/Delete.
This will get rid of all temp files. Files in use will not be deleted.
Afterward empthy the Recycle Bin.
SL always runs better after this for me.
Thanks for popping in and sharing that David
You are welcome.
I am trying to post a question about Drag and Drop in forums and blogs but keep getting an IE can't display the page.
So....
Creating a sequence D&D.
Background is colored, answer buttons appear white. No way to fill buttons with color?
Can I insert a picture in a button?
Can I resize a button so it doesn't run the width of the page? Can I widen a button so I can display the picture nicely?
Have been trying to make layers appear upon hovering or clicking on the button, no go.
No way to sub pictures for the buttons as the answers in the built in D&D sequence?
Any way to do this short of a bunch of triggers and variables?
Thanks.
Funnily enough after posting this it allowed me to post from the create a new post! :0)
Isn't that always the way?! I answered your post here.
Thanks everyone for your help i am going to try everything!
Yes my Storyline is upto date, i have the following specs-
Intel Core I7 Processor
16.0GB Ram
64-bit
I use the laptop to do video editing mostly and then save it onto an inhouse server when it is complete and it runs my video editing software perfect including when i am editing HD video.
Thanks for continuing to update us Jenny!
Hi Jenny, I am having exactly the same problem and none of the above suggestions are working for me. Did you manage to resolve this and if so do you have any other suggestions?
Hi Katie and welcome to E-Learning Heroes! I have not seen any updates from Jenny and this thread is now a month old, so she may not be subscribed. If you would like to send her a PM, you may.
Katie,
I find if I use the "run" command a minimum once a day SL runs well.
If I am on SL for a long period during the day, hours, I run it twice.
Thanks for sharing your suggestion David!
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