Background disappears during screencast

Jul 14, 2014

I've recorded my screen and added it to a scene using the "view" option. this is visible when previewing the scene in storyline but when I publish it, the background picture disappears in various parts of the screen recording. any ideas?

1 Reply
Ashley Terwilliger-Pollard

Hi Holly,

Without seeing your file it's hard to say, but you may have accidentally deleted the screen recording "object" on the slide. In Articulate Storyline, if you go to Insert > Record screen (be sure to click on the lower half of the button), you will see the recordings that you have made on that file. If you click on the image of one of the recordings, it will re-inserts the recording slides into your file. Please try this on your end. The recording slides will then be reinserted and have all the original objects including the missing screen recording object.

Please let us know if you have any other difficulty.

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