Backgrounds, Themes Not Downloading Properly

Welcome to E-Learning Heroes, Christina!

Which type of templates are you trying to use in your project? If it's one of the free design themes, you'll need to browse for the theme the first time you use it, in order for it to show up under the "Design" tab.

For the templates:

Follow the steps below to launch it. (You only need to do it this way once — after you've launched a template the first time using the steps below, Storyline adds a copy of the file to your template library, so that you can access it easily later.)

Launch the file by doing any of the following:

• Double-click the file from Windows Explorer.
• Or, if the file was sent to you as an email attachment, you can double-click the attachment.
• Or, from the Storyline launch screen, under Create a new project, click the option From project template. Then navigate to the template file and select Open.

1. Storyline displays a window where you can choose which scenes or slides you want to use from that template. Use Shift+Click to select a series of consecutive slides, or use Ctrl+Click to select multiple nonconsecutive slides. If the template has multiple scenes, you can click the triangle next to any scene title to collapse or expand the view.
2. Use the Insert into scene selector at the bottom of the window to choose how you want to insert the selected slides: 
   
   • Same as imported template: This adds the slides to a new project, using the same scene structure as the template.
   • New Scene: This creates a new scene in a new project, and adds all the selected slides to it. If you choose this option, you'll also be able to customize the scene name. A Scene field appears to the left of the Import button where you can make whatever changes you like.

Let me know if you still have trouble getting the free templates or themes into your project.

Thanks!