Beginner's Issue: Not able to view all trigger options on laptop

When I click open the insert trigger dialog box and click on Action "jump to slide" in order to view all options, I cannot see the top options. How do I shrink the view so that I am able to view all options?

8 Replies

Wendy Farmer
Hero

2 years ago02/04/18 at 9:59 am (UTC)

Hi Jeney

do you have your Windows DPI set to 96dpi or in Windows 10 (100%).

Also have you tried playing with the minimise/maximise button in the top right hand corner of the window?

Renson Gilo

2 years ago02/04/18 at 3:42 pm (UTC)

Hi Jeney,

I had the same issue on my laptop. Here are some options that worked for me which you can try.

- Adjust display setting and scale it to 100% . You may follow the workaround instructions on this link.

- Use the "Up" arrow key to choose the topmost trigger action option.

Ashley Terwilliger
Staff

2 years ago02/05/18 at 8:35 pm (UTC)

Hi Jeney,

If you're still having issues after checking into the suggestions by Renson and Wendy, can you let us know what version of Storyline and Windows you're using? Also, if you're using a Virtual Machine on a Mac environment?

Leslie McKerchie
Staff

2 years ago02/05/18 at 8:36 pm (UTC)

Looks like you are getting some fantastic help here Jeney and you must have a lot of objects to choose from ;)

Just let us know if you need anything else, and for the record, I have had to use the up arrow route that Renson shared as well on some customer files :)

Jeney Rodarmor
Author

2 years ago02/06/18 at 2:17 pm (UTC)

Thanks to everyone for your help. I had set the display settings on my laptop to 125% text size. When I went into display settings and reset to 100%, I was all set.