When I click open the insert trigger dialog box and click on Action "jump to slide" in order to view all options, I cannot see the top options. How do I shrink the view so that I am able to view all options?
If you're still having issues after checking into the suggestions by Renson and Wendy, can you let us know what version of Storyline and Windows you're using? Also, if you're using a Virtual Machine on a Mac environment?
Looks like you are getting some fantastic help here Jeney and you must have a lot of objects to choose from ;)
Just let us know if you need anything else, and for the record, I have had to use the up arrow route that Renson shared as well on some customer files :)
Thanks to everyone for your help. I had set the display settings on my laptop to 125% text size. When I went into display settings and reset to 100%, I was all set.
I have set my screen display to 100% as I was unable to use storyline on my laptop because I could not see many of the elements (triggers, states etc) nor scroll down to look through the content library etc. Now that I have it at 100% I can see all of these but it is so tiny its difficult to work on in another way. Is there some other way I can manage this issue such that I can see and use all the storyline features and actually see what I am doing?
Thanks for reaching out, and welcome to E-Learning Heroes! I'm sorry you're struggling with the display. From here, I want our support engineers to step in and offer suggestions.
10 Replies
Hi Jeney
do you have your Windows DPI set to 96dpi or in Windows 10 (100%).
Also have you tried playing with the minimise/maximise button in the top right hand corner of the window?
Hi Jeney,
I had the same issue on my laptop. Here are some options that worked for me which you can try.
- Adjust display setting and scale it to 100% . You may follow the workaround instructions on this link.
- Use the "Up" arrow key to choose the topmost trigger action option.
Hi Jeney,
If you're still having issues after checking into the suggestions by Renson and Wendy, can you let us know what version of Storyline and Windows you're using? Also, if you're using a Virtual Machine on a Mac environment?
Looks like you are getting some fantastic help here Jeney and you must have a lot of objects to choose from ;)
Just let us know if you need anything else, and for the record, I have had to use the up arrow route that Renson shared as well on some customer files :)
Thanks to everyone for your help. I had set the display settings on my laptop to 125% text size. When I went into display settings and reset to 100%, I was all set.
Glad to hear it Jeney and thanks for the update!
It is I who thank you!
Jeney
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Hello
I have set my screen display to 100% as I was unable to use storyline on my laptop because I could not see many of the elements (triggers, states etc) nor scroll down to look through the content library etc. Now that I have it at 100% I can see all of these but it is so tiny its difficult to work on in another way. Is there some other way I can manage this issue such that I can see and use all the storyline features and actually see what I am doing?
Hi Charmaine!
Thanks for reaching out, and welcome to E-Learning Heroes! I'm sorry you're struggling with the display. From here, I want our support engineers to step in and offer suggestions.
Can you share your current display setup details and a screenshot of what you see? We'll reach out soon after we hear from you!