Behavior of Characters in Chrome

Dec 13, 2017

Hello!

I just sent a project to my team to preview, and one of my team members viewing the project in Chrome said the characters do not behave as expected.  Specifically, there is a prompt to click on one of the characters to see her dialogue, but when my teammate clicks, nothing happens.  When I package a project for sharing, the link always opens in Explorer/Edge - never in Chrome - so I don't know what's wrong.

Any advice?

Thanks!

 

5 Replies
Leslie McKerchie

Hi Scarlett!

Are you uploading the published file to the intended environment? 

When you view a Storyline 360 course on your local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that can cause various features of the course to fail. To test your published content and share it with others, it's best to upload it to a web server or LMS. See this article for details.

You would be able to know which version your co-worker is viewing based on the URL in the browser. The HTML5 version will display story_html5.html.

Scarlett Brooks

Leslie:

Thank you for your reply!  I am not uploading it to the intended environment.  Right now, my organization is both setting up our LMS and re-packaging existing educational content for online delivery; I have a major role in both!  So...short answer is our intended environment is not up and running yet.  What I'm doing is publishing in Storyline for the purpose of sending the revised modules out to the content experts for feedback.  This problem just started... I'm hoping it's temporary.

Thanks for the article!  Super helpful!

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