We are facing a weird issue where some characters are not rendering properly in the HTML5 version in Chrome. These are specifically in pop ups only for characters such as W, M and N.
When we used separate text box for each paragraph, this problem is solved. But if there is better solution for this, that will really help as it is time consuming task to break the content in multiple boxes.
I took a look at the example you shared today, and I'm not seeing the issue you described earlier. Can you take a look at the example I published and uploaded here to Tempshare? That'll direct you to the HTML5 output and I took a look at it in Firefox, Edge and Chrome. It's also important to note that within Storyline 2's HTML5 output it's only supported in Chrome and Safari.
One of the issues that folks started running into with Storyline 2 was font/text kerning where letters were not spaced as expected in various browsers. That was due to how the text layout in Storyline 2 was designed, so with Storyline 3 and Storyline 360 we were able to make a shift to a new text layout described here as modern text.
Here is the published output for your reference where we can see the error. We see this error in HTML 5 output and viewing in Chrome. Client need output from Storyline 2 only.
Thanks for sharing that output. I see it in your example, and it looks like you were using Storyline 2 Update 12, whereas I published your course with Storyline 2 Update 13. Can you try updating and let me know how that appears for you?
8 Replies
I don't see any problems in your Chrome example. Did you post the correct photo?
Yes, Check W in "growth' in second line.
Hi Shilpa and welcome to E-Learning Heroes :)
Thanks for clarifying the issue. I overlooked that as well.
I'm not sure what MJHS is, but if you need us to take a look at your .story file, we'd be happy to do so.
Sorry, I didn't see that, and I didn't receive the email that you had replied.
Hello Leslie,
Thank you for your support.
Here is the .story file.
When we used separate text box for each paragraph, this problem is solved. But if there is better solution for this, that will really help as it is time consuming task to break the content in multiple boxes.
Hi Shilpa,
I took a look at the example you shared today, and I'm not seeing the issue you described earlier. Can you take a look at the example I published and uploaded here to Tempshare? That'll direct you to the HTML5 output and I took a look at it in Firefox, Edge and Chrome. It's also important to note that within Storyline 2's HTML5 output it's only supported in Chrome and Safari.
One of the issues that folks started running into with Storyline 2 was font/text kerning where letters were not spaced as expected in various browsers. That was due to how the text layout in Storyline 2 was designed, so with Storyline 3 and Storyline 360 we were able to make a shift to a new text layout described here as modern text.
Hi Ashley,
Here is the published output for your reference where we can see the error. We see this error in HTML 5 output and viewing in Chrome. Client need output from Storyline 2 only.
Regards,
Shilpa
Hi Shilpa,
Thanks for sharing that output. I see it in your example, and it looks like you were using Storyline 2 Update 12, whereas I published your course with Storyline 2 Update 13. Can you try updating and let me know how that appears for you?
Also, were you able to test my link?
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