Blackened internet window on screenshots

Dec 20, 2013

Hey guys!

I have this issue. Hwen i want to do a screenshot of an internet window, its is blackened.

In that fashion :

Its nots possible for me to include a screenshot of a web page unless i go thru the process of snaging it.

Is there a solution to this?


3 Replies
Ashley Terwilliger-Pollard

Hi Nathalie, 

Are you using Google Chrome to do your screen recording? Unfortunately, Google Chrome reports very little information, so details will be missing from your captions and some steps could be omitted as well.Internet Explorer is the best option, because it provides the richest set of data to the Windows Accessibility API, which is how Storyline collects information about your screen recording.  Firefox also works very well.  

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