Blank start button?

Sep 30, 2022

After publishing a story, there is a missing or invisible or covered button to start an Engage interaction (see attachment). If I click the image, the interaction starts but there is nothing I can find that will display text or info that clicking it will start the interaction. What am I missing?

1 Reply
Luciana Piazza

Hi Mike! 

So sorry to hear you are running into this issue with your Engage interaction embedded into your Storyline 360 project. I understand how frustrating that can be. 

I have created a support case on your behalf in order to have our Support Engineers take a closer look at your file and assist you further. They will be in touch via email shortly. 

Hope you have a great start to your week! 🎉