Blurry Notes text in the player - Storyline 2
Oct 17, 2014
FIXED! On 5/5/2016, Articulate Storyline 2 Update 8 was released, which essentially fixed this issue. You can download the latest version of Storyline 2 at this link. New issues:
- If your Notes tab in the player is first or the only tab, the slide title may run into the Notes text. This can be fixed by either adding a line/paragraph break at the beginning of the notes on each slide (approx. 2-3 sec. per slide to fix) or by moving the Notes tab so that it's not first.
- Also the dividing line between the slide title and notes in the Notes tab may cut through the title. This line can be "removed" by modifying the Player Colors>Transcript>div element to match the background color (Menu>bg)
My team is experiencing the following problem with all projects in Articulate Storyline 2. In the Player, the Menu text is crisp and clear, but the Notes text is noticeably blurry. The low text quality looks like the anti-aliasing is out of control. This phenomenon occurs in projects that are upgraded from Storyline 1 and in projects that are newly created in Storyline 2.
To demonstrate the issue more clearly, I created a project in Storyline 1 with identical slides that have a different 12-pt font in the Notes area. As you can see in this demo, the Menu and Notes text are both equally crisp and clear. I then opened that same exact project in Storyline 2, which automatically upgraded it. As you can see in this demo, the Notes text in the published output is noticeably blurry / fuzzy. I have also attached both Storyline project files in a zip archive.
Other things I've tried that had no effect:
- Updating Storyline 2 - We're running the latest version that was released on Oct. 3, 2014.
- Changing the player display properties to be resize the browser to the optimal size and to lock the player at the optimal size.
- Using the Clear Formatting icon
- Trying larger and smaller font sizes.
I'm getting push-back from clients about this noticeable difference in the published output, so any help to get this resolved will be helpful.