Bookmarking Customization

Hi Julia!

My first instinct was that it could be that the LMS is having trouble with the amount of resume (suspend) data that is being passed from your content to the LMS. Though the more I read of your info, the less likely I think that might be. Regardless, see if this helps. 

If not, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.

Thanks!  

Hello again Peter,

Thank you for such a wonderfully quick response. Well... the quiz is only 3 slides long, so I don't think it's a data issue. I will submit the current prototype, and also begin pursuing some custom programming on my end.

Thanks again,

Julia

I work with Julia and we have been discussing this issue. After working with Articulate support, it appears this is a known issue around resume settings and SCORM. The score is correctly reporting to the LMS, but it shows as zero on the summary screen when the learner logs back in and resumes to the summary screen.

I have three questions for the Articulate staff:

1. When should we expect to see a fix on this?
2. Is this also an issue with SCORM 2004?
3. Do you have any recommendations on how to fix this in the interim?

For question 3 above, should we use a variable to keep learners away from that screen when they resume? Maybe we just give a message for the learner to review their score in the LMS? Maybe there is a way to navigate a different way to the summary screen where it actually shows the correct score? We would really appreciate suggestions and ideas from the staff or community on how to develop a good learner experience when using bookmarking and a quiz. The last thing we want to do is show bad information on a summary screen. Are others experiencing this?

Thanks!

Paul

Hey Paul, welcome to the community!

Thanks for following up here. It is indeed something that should be fixed in our next update (which should be released soon). 

I'm afraid I'm not aware of any workarounds at this time, but I'll be sure to update here as soon as we release the next update. 

Thank you Peter.

After further research, we found that SCORM 2004 also does not work. In fact, in SCORM Cloud, it resets the score every time the user logs in and resumes, so it is actually resetting the score to zero! SCORM 1.2 seems to be the lesser of two evils.

Just wondering if the community or anyone else at Articulate have thoughts here. Specifically, are there any workarounds. I am sure others have experienced the score not working in their LMS. Seems like a pretty critical issue; at least it is with us.

We have tried executing this javascript on the Assessments Result screen:

var player=GetPlayer();
var newScore = lmsAPI.GetScore();
player.SetVar("studentScore",newScore);

And then displaying %studentScore%% for "Your Score."

This actually fixed it in SCORM Cloud with SCORM 1.2, but it did not work in our LMS.

I am curious what others have tried.

Thanks,

Paul

Hey guys!