I have a question bank with random question draw and a next silde button that worked fine. I tested it in the current versions of Storyline (up to 5/09), and the next button does nothing, it doesn't go to the next slide :
- When I select three slides and do a preview
- When I create a review link and test my question bank here
But it does work when I test my Scorm export directly in the browser or in our LMS.
Those links worked perfectly when I tested them the same way the previous months. Old files that worked fine with the next slide trigger do not work anymore now !!!
Additionally, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
When I import the slides in a new project, the question bank doesn't show. The questions don't launch ! If I create a "normal slide" with a next slide button before the question bank draw, it opens and the next button works, but, the imported question bank doesn't show (waiting button). This might be the case because I import a later file (4 Sept) in an ealier Storyline version (31 May).
Also, I downgraded to the may version of Storyline, deleted all the review files, and created new reviews, and still, the next trigger in the question banks do not work.
How is something so basic not working after an update ???
Thanks for reporting this issue in a support case and sharing your Storyline file. I see that my colleague Cleober is conducting some tests; you're in good hands!
Iris, I have requested him to copy you in all email communications moving forward so you'll be updated on any developments. Let's continue the conversation in your support case, but I'm happy to assist further as needed!
5 Replies
Hi Joel,
Sorry to hear that you ran into this snag.
I'd like to ask a few questions to help clarify your experience:
Additionally, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
Looking forward to your response!
Hello, I have submitted this problem, file attached, I hope you can find some answer !
I uninstalled Storyline and downgraded to the version 3.77.30587.0 of June, and it works more or less :
- When I select 3 slides to preview in a question bank, the next slide trigger doesn't work
- When I do a preview of an entire scene, the next slide trigger works,
- When I update an existing review on 360.articulate.com/review, it doesn't work
- The old reviews on 360.articulate.com/review do work (I'm able to go to next slide, version 25/07)
- When I create a new review, it doesn't work
- SCORM files do work
It's my last day in my current job and I'm totally freaked out to not being able to deliver my project :(((((
Hope you can help
When I import the slides in a new project, the question bank doesn't show. The questions don't launch ! If I create a "normal slide" with a next slide button before the question bank draw, it opens and the next button works, but, the imported question bank doesn't show (waiting button). This might be the case because I import a later file (4 Sept) in an ealier Storyline version (31 May).
Also, I downgraded to the may version of Storyline, deleted all the review files, and created new reviews, and still, the next trigger in the question banks do not work.
How is something so basic not working after an update ???
Hello,
I will take over this project. I would like to be kept informed of the resolution of this problem.
Hi Joel and Iris,
Thanks for reporting this issue in a support case and sharing your Storyline file. I see that my colleague Cleober is conducting some tests; you're in good hands!
Iris, I have requested him to copy you in all email communications moving forward so you'll be updated on any developments. Let's continue the conversation in your support case, but I'm happy to assist further as needed!