Bugs with the results of my quiz when my exercise is displayed in HTML5

Sep 01, 2015

Hi,

I just published a new storyline for a client and I have a problem when i try to display it on chrome or IE with the html5 file. The quiz at the end doesn't work : it says that i had only one correct answer but i should have all correct. I also tried with the html file and this time it worked. Does somebody know why i have this problem with .html5 file ? I attached my file if you wanna have a look

5 Replies
Ashley Terwilliger-Pollard

Hi Charlotte,

Can you share the .story file here with us so that we can take a look? Also can you confirm that you're using the latest update of Storyline as that had a fix specific to HTML5 output not displaying in Chrome. Are you viewing the content locally or have you uploading it to the intended publish environment? 

Also, I did want to point out that IE is not one of the supported browsers for viewing HTML5 output. 

Charlotte Dona

Hi Ashley,

Thanks a lot for your quick reply. I attached you the .story file if you want to have a look.

My answer to your question :

- yes i'm using the latest update of storyline

- I'm viewing the content locally because only my client can upload it to the intended publish environment (LMS). The client also view it locally for testing before uploading.

That is worst for him because he cannot view it even in .html (may be becase he view it on IE and not on Chrome, may be it is the reason).

Thank's for your reply. Kind regard,

Ashley Terwilliger-Pollard

Hi Charlotte,

Were you able to review the link I shared in regards to viewing the published content locally vs. in the intended environment? If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail. To properly test your published content and share it with others, upload it to the environment for which it was published.

Also, you mentioned he's not able to view the .html - and that is likely the Flash version you're referring to, as the link would appear as story.html for the Flash output and story_html5.html for the HTML5 output. If you're just sharing the link with him (not the entire contents of the published output folder) then as I mentioned above it will be unlikely that he's able to play the course. 

If you're not ready to upload into your LMS you could look at uploading into a test environment such as SCORM Cloud, which is a free industry standard for testing LMS content. 

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