We are trying to upload a new storyline course into our LMS (BVS). While we can successful use the course through BVS, we are having a problem getting it to report the course as completed.

We have tried changing the tracking from Complete/Incomplete to Pass/Incomplete. The course doesn't have at test and we were hoping the course would simply get marked complete once the final slide timeline ends.

Anyone else have a similar issue?

4 Replies
Katie Riggio

Welcome, Matthew. Happy you're here, and you came to the right place for help! ūüćé

While I don't have experience with the BVS LMS, lots of folks in the community do and can hopefully share some insight here!

If you need a hand with testing the course in another LMS environment, feel free to share the .story file with us here! We'll give it a test in SCORM Cloud and let you know how the reporting looks there. 

Leslie McKerchie

Hello Matthew and welcome to E-Learning Heroes :)

Thanks for popping back in and sharing your .story file so that we could take a look.

I was able to get completion in your course when testing via SCORM Cloud:

You can take a look at my published output here to see what result you get. 

You may need to follow up with your LMS team to understand what's going on if you cannot replicate the issue. Be sure that you are waiting until the course closes on its own based on your requirement to view all 16 slides.

Samara Fogel

Hi Matthew, I'm not sure if you've gotten this resolved or not. I know that in order for BVS to recognize that a course is complete, you need to have some kind of trigger to submit the results to BVS. I like to include a blurb that directs people to exit the course by clicking a button. That button will both close the course and send the results to BVS.