I have two laptops both running IE 11 and a zipped Storyline 2 file. When I extract the files I am able to open the .story html file on one laptop but not the other.
The laptop that works is running Update Version 11.0.85
The one that doesn't want to open is running Update Version 11.0.75
Thanks for reaching out. It sounds like you may be viewing these published courses locally.
If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. To properly test your published content and share it with others, upload it to the environment for which it was published. See this article for details.
Thank you, yes I can view locally and the client used to be able to but they are opening it again after a few years and they just get blank pages so I can only assume there is an environment change their side.
3 Replies
Hi Kirsty,
Thanks for reaching out. It sounds like you may be viewing these published courses locally.
If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. To properly test your published content and share it with others, upload it to the environment for which it was published. See this article for details.
Thank you, yes I can view locally and the client used to be able to but they are opening it again after a few years and they just get blank pages so I can only assume there is an environment change their side.
Ah, makes sense. Thanks for the additional information Kirsty.
Just let us know if you run into anything else we can help you out with.
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