I created an account. I can see my dashboard and preferences. However, when I login I get stuck. When I see the Rise/Storyline apps page and click to access for download, i just get returned to the same page and it indicates "signin" in the top right corner.
I'd be happy to help - and I see you also connected with my colleague, Amlan too! Were you able to work through the suggestions he shared in the article: Articulate 360 Desktop App: Can't Sign In?
If so, and you're still having trouble, can you share the following with us here or by responding to Amlan in email:
It looks like you're using Chrome to visit 360.articulate.com?
Can you try accessing the site using a different browser or incognito/private browsing?
Try logging in by visiting account.articulate.com and once logged in there navigate to Articulate 360 as shown here.
Let us know how it goes, and we'll continue troubleshooting from there!
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I'd be happy to help - and I see you also connected with my colleague, Amlan too! Were you able to work through the suggestions he shared in the article: Articulate 360 Desktop App: Can't Sign In?
If so, and you're still having trouble, can you share the following with us here or by responding to Amlan in email:
Let us know how it goes, and we'll continue troubleshooting from there!
This discussion is closed. You can start a new discussion or contact Articulate Support.