For some reason I cannot publish my last course on Storyline onto Review 360. The Error report reads as: "We're sorry, something went wrong with Articulate Storyline and it might close."
I'm not sure what's causing it to stop, the course is very similar to the rest of the courses I published, but while it's saying "Preparing to create slides..." it crashes. I can't pinpoint what's causing it.
I have tried restarting my computer, importing the slides to another file, making sure it's saved locally, and reinstalling articulate. Nothing has worked. Please help, I need to get these out soon.
If the issue persists, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
1 Reply
Hi Maheen
Sorry to hear that you ran into this snag.
Have you tried manually uploading your Storyline 360 course to Review 360? If not, check out this article to know how:
If the issue persists, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!