3 Replies
Katie (Gokhshteyn) Riggio

Hi, Jeffrey. I'm sorry you're facing that problem!

What version of Word are you using? Microsoft Word 2010-2019 (32-bit or 64-bit) and Microsoft Office 365 (desktop apps only) are compatible with Storyline 3.

Also, can I confirm that you're working on a local hard drive and that the file name and path are under the 260-character limit imposed by Microsoft Windows?

If everything checks out with those angles, would you mind sharing your .story file for testing? You can send it to me privately by using this upload link. I'll have a closer look, and delete the file after troubleshooting!

Joan Melgaard


I am having a problem publishing a Storyline file to Word. I'm on Windows 10 a current version of Word. The file is saved to my local desktop and has a short file name. Whenever I go through the process to publish to Word, I get the box to report a problem. 

The course contains audio and two videos but nothing outstanding.

I've tried it on two different Windows 10 desktops and encounter the same problem on both.