Can't save project. Low on memory

Hi Angelina!

We have had issues with this in the past, but most have been fixed with updates to our software. Please be sure that you are utilizing the latest Storyline update, which is Update 6. Also, please be sure that you are working locally off of your hard drive and not a network or USB.

Hi Leslie,

Thanks for the answer. I checked and we really need to update. I'll ask the company helpdesk to do that, as we can't install updates ourselves.

Thanks again!

Angelina

Sounds great Angelina, thanks for the update and let us know if you need further assistance when you get that taken care of

I just installed the latest update and I still have this problem. Just lost a lot of work. I know I should save more frequently but it becomes difficult to remember when you're focused on your work.

Is there any progress toward an Autosave option on Storyline 2 and/or a fix for this issue?

Hi Jennifer,

Storyline 2 has an auto recovery feature for a crash of the software, but not an auto save feature which has been a conscious choice on Articulate's part based on auto save potentially causing issues with if you needed to go back or revert work you'd previously done. (This is discussed in some length by a number of super heroes here). 

If there are unsaved pending changes, an auto recover file is created for the project under the /AppData/Roaming/Articulate/Storyline path. This auto recover file is named using a format like this:
<name of the file without.story extension><creation time stamp of the file>.tmp

So if you were working on a file called "my sample story.story" the auto recovery name might look like "my sample story635502380729253410.tmp". You'll then just rename it to include the .story extension.