Can’t use mobile app to open courses

Sep 04, 2019

 Went to health streams.com to take some courses and was told I needed to download the app to my iPad from Apple store. Downloaded the app but still unable to open the course,  I get a message that says I need to download the app again? 

1 Reply
Katie Riggio

I'm sorry you're stuck in that loop, Joe!

I see you and Christopher from our Support team are already troubleshooting. Smart call, and you're in excellent hands!

Since you mentioned using an iPad, I wanted to share this article that covers why content may not launch in the Articulate Mobile Player (AMP). It might be worth sharing with the course developer, as it outlines how they can fix and update the course. 🤞

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