Can you have a .pdf attachment open in Acrobat instead of a web brower?

Oct 28, 2015

When the learner clicks an attachment to my course, it opens in their web browser. I need it to open in Acrobat as it is a form. I have the settings on the original document set to open with Acrobat but Storyline seems to change that when published. Is there any way around this? Thanks in advance!

5 Replies
Seth Ozen

Ashley,

It's a browser preference and must be reset by the user. It would be really simple to tell them to save the file when the webpage displays it; as opposed to directing them to:

In IE

Quit Internet Explorer, if open
Start Acrobat or Adobe Reader
Select Edit > Preferences
Select Internet in the list on the left
Deselect "Display PDF" in Browser, and click OK
Restart Internet Explorer


In Chrome

In the Chrome address bar, type: chrome://flags
Search for “NPAPI” and enable it
Relaunch Chrome
In the Chrome address bar, type chrome://plugins
Disable Chrome PDF Viewer
Enable the Adobe Acrobat/ Adobe Reader plugin

In Firefox

Click the menu button(burger icon) New Fx Menu and choose Options
Select the Applications panel
Find Portable Document Format (PDF) in the list and click on it to select it
Click on the drop-down arrow in the Action column for the above entry and select the PDF viewer you wish to use

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