I have a course hosted on the LMS of the client (accordLMS), with several modules in it. My client would like that the users can see their previous entries when they return to take each module (over a year). Is this possible at all?
Hi, Helene -- Thanks for reaching out! My apologies if I am unclear on what you are asking, but as I am not certain on the amount of time which specific LMS providers will retain scores, you may want to reach out to your LMS provider directly for their insights.
Thank your for your reply. When you mean "score", do you mean "all data entered" (I don't have scores), just free text entries and buttons selected? So it's not a Storyline issue, for sure? Every time we reopen a course and the user resumes where they left at, it will automatically keep all data I have chosen to keep? I just want to make sure I contact the LMS provider with the right questions.
Thanks, Helene, and may I ask if you have tested the course via the SCORM Cloud and are finding the same behavior? This article might also be helpful for ideas on How to Troubleshoot Your LMS with SCORM Cloud. If your course retains data as expected in the SCORM Cloud, but not in your LMS, we would typically recommend that you reach out to your LMS for additional assistance at that point.
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Hi, Helene -- Thanks for reaching out! My apologies if I am unclear on what you are asking, but as I am not certain on the amount of time which specific LMS providers will retain scores, you may want to reach out to your LMS provider directly for their insights.
Hi Christie
Thank your for your reply. When you mean "score", do you mean "all data entered" (I don't have scores), just free text entries and buttons selected? So it's not a Storyline issue, for sure? Every time we reopen a course and the user resumes where they left at, it will automatically keep all data I have chosen to keep? I just want to make sure I contact the LMS provider with the right questions.
Hi, Helene -- I appreciate the clarification and may I ask if you have reviewed this information on Changing the Resume Behavior?
Yes and when the client tests it, it doesn't work (it resumes where they left out but no data is kept).
Thanks, Helene, and may I ask if you have tested the course via the SCORM Cloud and are finding the same behavior? This article might also be helpful for ideas on How to Troubleshoot Your LMS with SCORM Cloud. If your course retains data as expected in the SCORM Cloud, but not in your LMS, we would typically recommend that you reach out to your LMS for additional assistance at that point.
Great, I didn't know about that. I wanted to know if this was an expected behaviour first. I will check SCORM cloud, thank you, will keep you posted.
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