I cannot seem to open Storyline when I click on the icon from my desktop. Here is the error message I receive:
'The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command - line sxstrace.exe tool for more detail.'
It looks like Jackson has you covered with that link, but if you need additional assistance, please let us know and you may also want to work directly with our Support engineers.
3 Replies
Here is a topic about that, hope this helps!
Thanks Jackson. Wish I could say that topic helped but unfortunately it didn't.
Hi Diana,
It looks like Jackson has you covered with that link, but if you need additional assistance, please let us know and you may also want to work directly with our Support engineers.
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