Cannot Open Articulate Storyline from my Desktop - Error Message

Jul 07, 2015

I cannot seem to open Storyline when I click on the icon from my desktop. Here is the error message I receive:

'The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command - line sxstrace.exe tool for more detail.'


What on earth does this mean? Please HELP!!!

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