Side-by-side Configuration is Incorrect in Storyline 2

When I tried to open a downloaded template from eLearning Bros., or tried to open another storyline file from a co-worker, I received this message: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."  I can open and work in Storyline 2, I just can't open any templates or current storyline modules.  I'd love some feedback from the Storyline 2 wizards!

4 Replies
Sally Koppy

Thank you, I was trying to import a Storyline template. I figured out that instead of opening the file with Storyline 2, I needed to import it.

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