Captions with "mystery scrollbars"

Aug 08, 2023

I have a project where all captions are working well, except for two of them.. They somehow have vertical scrollbars. They are configured the same way as all the others that don't have the scrollbars. I tried copying other captions that are working properly and replacing the text. I tried "format painter" with other captions that are working properly. I can't figure out why the scrollbars are there... 
Strange, that they appear only when viewing the project or scene. If I preview the slide by itself, they "behave properly."

 

1 Reply
Steven Benassi

Hi William!

Happy to help!

By default, a scroll bar will appear if you have the Accessible Text control on. If you want to avoid scroll bars in default accessible text, you can increase the text box's height to account for differences in spacing across browsers.

I'd be happy to take a closer look at your project if you'd like to attach it here in the discussion or share it privately through a support case.