Thanks, Lukasz. I haven't seen this issue mentioned yet, but since you said it happens on both Articulate Review and SCORM Cloud, that raises red flags.
Thanks so much for allowing me to test your file! We are working on a fix for a bug in Storyline 360 where the "when media completes" trigger isn't working correctly in Storyline Preview. Fortunately, the trigger still works correctly in published files.
I’m excited to let you know that we just released another update for Articulate 360, and you can check out the new features and fixes in the release notes!
One of the fixes addresses an issue in Storyline 360 where the 'when-the-media-completes' trigger did not work in Preview.
Simply launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
8 Replies
Can you share publish file?
Hello Lukasz!
Sorry you're running into that error message. Could you help me with a few more details about your file?
Hi Alyssa,
It is on Storyline 360. It happens on both the review tool and LMS published and run on Scorm Cloud,
Thanks, Lukasz. I haven't seen this issue mentioned yet, but since you said it happens on both Articulate Review and SCORM Cloud, that raises red flags.
Would you be willing to share the original project file with me? You can either attach it here, or send it privately.
By the way, you can edit out your contact information from your post if you'd like! Replying via email will include your signature.
Hi,
I have created a sample file to illustrate the issue and uploaded it to review site:
https://360.articulate.com/review/content/8164d8ad-ce34-4e4b-8932-986c72cd2ae7/review
source attached.
There is however another problem that was not occuring before (SL360 updates) the media playback complete trigger doesn't work :(
EDIT: source file updated
I have uploaded to the Scorm Cloud, here is invitation link:
https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=776252da-caa4-45fb-912d-4a0cee0063cd
Chrome Version: 64.0.3282.140 (Official Build) (64-bit)
best regards
Hi Lukasz,
Thanks so much for allowing me to test your file! We are working on a fix for a bug in Storyline 360 where the "when media completes" trigger isn't working correctly in Storyline Preview. Fortunately, the trigger still works correctly in published files.
I published your file and hosted it on SCORM Cloud to test. Take a look at a screen recording of my testing here.
Could you also test this link in Chrome and let me know if you're seeing any issues with the audio?
Hi Lukasz!
I’m excited to let you know that we just released another update for Articulate 360, and you can check out the new features and fixes in the release notes!
One of the fixes addresses an issue in Storyline 360 where the 'when-the-media-completes' trigger did not work in Preview.
Simply launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Let us know how you make out!
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