Clickable, animated objects disappeared

Oct 04, 2022

After updating Storyline recently, a larger number of clickable objects have disappeared in many course files. The objects consisted of small round shapes including af text "i" for information. The objects had triggers that opened layers for additional information. Furthermore, the shapes had a mouse-over/hover state, that expanded the shape to a rectangular object including the text "click here for additional information". It seems like the animated expansion in the hover state doesn't work anymore and thus has erased all shapes and triggers. I have checked many older versions of the course file and the problem applies to all of them. I suspect that Storyline doen't allow animated states on e.g. shapes anymore. Is there anyone who has experienced the same problem or knows, what to do? 

1 Reply
Jose Tansengco

Hello Thomas, 

Sorry to hear that you ran into this snag.

I opened a support case on your behalf so we can get you in touch with our support team. They'll be able to determine what happened with the clickable objects in your project file. Your case is in good hands, and someone will be in touch momentarily!