2 Replies
Maria Costa-Stienstra

Hi, Mindy.

When publishing to video, player elements (including closed captions) are not included, so it makes sense you're using the variable as a workaround. 

We have a possible bug logged where Closed Caption is shown blinking in a published video/MP4. 

We are also tracking a feature request to include closed captions in the MP4 output. I'll add this discussion to both reports so we can let you know when we have any updates!

Additional information:

Leslie McKerchie

Hello Mindy,

I wanted to update this discussion to share that we no longer see this issue where closed captions are blinking in a published video when using the latest version of Storyline 360, Build 3.61.27106.0.

If you or others are experiencing any additional issues using the latest update, please contact our support team directly.