Completion status and scoring issue in SAP LMS
We had given the scorm 2004 4th edition scorm file to one of our client. They are uploading these modules in SAP platform. They are getting the completion report and score in LMS, if they assigned it to single user or few users(3-4). But they are failed to get the completion report and score if they enroll it to multiple users like (30k).
Also, resume functionality is not working properly in LMS if they assigned it to multiple users. For eg: if they close the window in 30th slide, and while relaunching it moves to the first slide. It effects their users.
These issues are not for all users. But most of the employees facing the same issue. Then manually LMS people should mark the report as completed.
We checked the modules in cloud scorm and our internal LMS but there it is working fine.
We set the tracking option for the result slide and reporting status as passed\incomplete. Also, we kept the prompt to resume option.
They are telling us to solve these issues. Anyone please help on this.