Please be advised there is a bug in the current version of Storyline (3.55.25975.0) that causes the completion trigger functionality outlined in this article to NOT work if you are using the classic player. My team lost over 10 hours troubleshooting this yesterday before we realized there was a known software bug. I hope by posting it here, others may avoid a similar experience. The workaround is to publish using the modern player or using an earlier version of Storyline (3.54.25674.0).
I'm so sorry that you're running into this bug! Our team is actively working on a fix. I've linked this conversation to our bug report so that we can update you when we release the fix.
We just released another update for Storyline 360. In Update 56, we’ve included important fixes and new features. Here's the item you'll be interested in:
Fixed: Complete course trigger isn't working when using the Classic Player in Storyline 360 (Build 3.55.25954.0)
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application—details here.
4 Replies
What a bummer!
FYI: Before they added the completion trigger to SL3, I wrote this post about an alternate method for completing a course.
https://community.articulate.com/discussions/articulate-storyline/tip-completion-in-storyline-3-without-quiz-questions-or-tracking-by-slides-viewed
Hello Tyler!
I'm so sorry that you're running into this bug! Our team is actively working on a fix. I've linked this conversation to our bug report so that we can update you when we release the fix.
Thank you, Lauren. Much appreciated.
Exciting news for you, Tyler! 🗞
We just released another update for Storyline 360. In Update 56, we’ve included important fixes and new features. Here's the item you'll be interested in:
Fixed: Complete course trigger isn't working when using the Classic Player in Storyline 360 (Build 3.55.25954.0)
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application—details here.
Please let us know if you have any questions or reach out to our Support Engineers directly!