Content Library 360 Not Working

Mar 21, 2022

I've been attempting to add an image, character, etc from the Content Library 360 for the last hour.  Every time I click one of the options under the Content Library 360 section, the program freezes and then nothing will work.  I just get the windows "Ding," and then have to go into the Task Manager to close the program.  I have even rebooted my computer several times.  Is anyone else having this issue?  

3 Replies
Cassie Saleh

I figured it out... Storyline was still thinking I had second monitor attached to my computer and was open and displaying the pop-up menu for the library on the second screen (even though it wasn't plugged in).  Once I plugged the screen back in, it worked. So i just moved the menus to the main screen and now I'm good to go.