I create a sample page in Storyline 360 with modern player and the size of of stage area is 1280 by 720. I inserted a graphic on the page of same size of stage area and published it. when i checked it on IE Edge the white space is appeared in right and bottom side.
Thanks for sharing your file with me. I saw the same thing you described when I tested your file. I'm sure this has been frustrating, as the goal is to produce high-quality work, and the white border you're seeing is keeping you from achieving that!
Our team is working on a solution for this issue, and we'll let you know as soon as it's fixed.
I seem to be having the same issue! I'd love to hear when there is a resolution for it.
I did notice that when I tested mine it seems to show primarily in Microsoft Edge and Chrome, with a small amount of white showing along the bottom in FireFox and IE 11.
Thanks for reaching out to let us know you're seeing this as well.
You're in the right place for updates when we have some to share :) This thread is attached to the report and we'll be sure to pop in and update everyone here.
It includes a fix for the issue where white lines or borders could appear around slides in published content.
Updating to the latest version is free and easy for Articulate 360 users following the steps outlined here. If you run into any trouble, let us know here in the E-Learning Heroes Community or message our Support Team. We're here to help! 🌟
4 Replies
Hi Krishna,
Thanks for sharing your file with me. I saw the same thing you described when I tested your file. I'm sure this has been frustrating, as the goal is to produce high-quality work, and the white border you're seeing is keeping you from achieving that!
Our team is working on a solution for this issue, and we'll let you know as soon as it's fixed.
I seem to be having the same issue! I'd love to hear when there is a resolution for it.
I did notice that when I tested mine it seems to show primarily in Microsoft Edge and Chrome, with a small amount of white showing along the bottom in FireFox and IE 11.
Hey Shannon,
Thanks for reaching out to let us know you're seeing this as well.
You're in the right place for updates when we have some to share :) This thread is attached to the report and we'll be sure to pop in and update everyone here.
Hi all,
Great news today - Storyline 360, build 3.31.19951.0 is available today!
It includes a fix for the issue where white lines or borders could appear around slides in published content.
Updating to the latest version is free and easy for Articulate 360 users following the steps outlined here. If you run into any trouble, let us know here in the E-Learning Heroes Community or message our Support Team. We're here to help! 🌟
This discussion is closed. You can start a new discussion or contact Articulate Support.