We are having issues with one of our scorm packages that we have never had before. We have a quiz where one of our new staff had just completed and all of her correct answers are coming up as incorrect. Another new staff member had the same issue. I relaunched this course to both staff - with the first staff member still having same issue, the second staff showed 'correct' where it was supposed to be.
I launched the course to myself without any problems. We have launched it as pass/fail status. This has not ever been an issue the 100's of times we have launched this course.
Yikes, sorry that's happening! I've seen this happen too, specifically when quiz question slides are set to "Reset to Initial State". Switching to "Resume Saved State" seems to fix the problem.
We've got this reported as a bug, and we're working to find a fix. Just to double check, what version of Storyline are you using?
thanks, Alyssa -- Storyline 2. Where do I find the 'resume saved state' option? Is the 'reset to initial state' option because the questions were incorrectly answered originally?
Thank you Alyssa/Ashley -- A few questions regarding above issue. I have changed the settings on each of the 5 quiz questions to state 'resume saved state' as well as the Retry function on the results slide - is this correct to change both? Also, would you recommend all quiz questions in all courses created be set to 'Resume Saved State' instead of the default 'Automatically Decide'?
That should fix it, Linda. That way the user can retry and Storyline will reset those slides anyway. If you were using the "review" they'll now be able to see how they answered and not have it reset and marked incorrectly (with no answer).
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Hi there Linda,
Yikes, sorry that's happening! I've seen this happen too, specifically when quiz question slides are set to "Reset to Initial State". Switching to "Resume Saved State" seems to fix the problem.
We've got this reported as a bug, and we're working to find a fix. Just to double check, what version of Storyline are you using?
thanks, Alyssa -- Storyline 2. Where do I find the 'resume saved state' option? Is the 'reset to initial state' option because the questions were incorrectly answered originally?
Hi Linda,
The settings you're looking for are in the slide properties.
The Retry function on your results slide would reset the question attempts and allow the user to retry them on a second pass from the results slide.
Thank you Alyssa/Ashley -- A few questions regarding above issue. I have changed the settings on each of the 5 quiz questions to state 'resume saved state' as well as the Retry function on the results slide - is this correct to change both? Also, would you recommend all quiz questions in all courses created be set to 'Resume Saved State' instead of the default 'Automatically Decide'?
That should fix it, Linda. That way the user can retry and Storyline will reset those slides anyway. If you were using the "review" they'll now be able to see how they answered and not have it reset and marked incorrectly (with no answer).
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