Could a variable misbehave due to a flash version issue?
We have tested our content extensively with many users on varying systems and have not run into this issue until today.
The story file is set up so when the learner clicks the custom next button on the last screen of topic 1, topic 2 state goes to normal and they can proceed with the course (I'm using states and variables). One of my learners has reported that when she clicks next, the topic 2 button state changes briefly but then goes back to gray (disabled). Then the course freezes up, and she's unable to click on the previous button or obviously on the disabled button for topic 2.
She is on IE 8, with Flash version 10.0.452, OS Windows XP.
The tech specs for SL say minimum version 10 for Flash, so I am surprised if that is the issue, but could it be? We can try upgrading her, but if it's not possible that's the issue, I don't want to bug IT.