Course freeze when clicking Next then Previous when slides are transitioning.

Hi,

The course created in Storyline 3 freeze when I Click Next, then click Previous while slides were transitioning from one slide that doesn't have audio and seekbar to one that does have audio and a seekbar then I had to refresh the page and start over. I did the same with other slides but they work fine as long as they both have a seekbar.

Have anybody encounter this issue before? 

Santiago

 

2 Replies
Mary Teresa Goeman

Hello!

I have had issues with this when I have a transition selected on a slide...So I have had to select a transition of "none" on those slides.  Another time I had to rebuild a slide to get it to go, I never figured that one out.

Have you played with the layer properties on how the slide is loaded when the user returns?

Mary

Leslie McKerchie

Hi Santiago,

Thanks for reaching out and letting us know what you are running into with your project.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.