Course is Pushed Off to the Right on iPad (Preview is Fine)
Feb 18, 2019
We have a course which displays fine whenever we:
- preview in Storyline (both normal and tablet views)
- launch the course on a PC
However, when we launch the course on an iPad, we're seeing extra white space on the left-hand side which is pushing the course off to the right so that it's partially cut off (screenshots attached). Not only does this look bad, it cuts off the navigation buttons, making the course unusable on our store iPads.
I've tried this with the menu links disabled, and I get the same result.
We were able to create a workaround using the "Launch player in new window" option and then forcing it to resize browser to fill screen, but we were wondering if anybody knew what could be causing our course to be pushed off to the right.
Course resolution is 1280 x 720.
Attached screenshots show:
- What it's supposed to look like (IMG_0051)
- What it actually looks like (IMG_0052)
- How it previews in Storyline
Would appreciate any suggestions.