Course Launches in Small Size in Larger Browser Window
Has anyone see this?
You launch a course--one that previously launched and displayed just fine--and it suddenly only takes a small portion of the available browser window at the top?
One of my clients is seeing it with IE 10. I've seen it with FireFox on my main desktop and with Chrome on my Nexus 9 tablet (Android 5).
When this happens, the course window opens in the browser but only the upper 1/4 or 1/3 of the browser window shows the course. The remaining 2/3 or 3/4 of the browser window is gray.
Here's what my client is seeing (note: not all of the browser window is showing in the screencap and I've blacked out part of the course name and URL to keep the client anonymous). You can see how the course is only displaying in the upper part of the browser window with a white background.
In FireFox, I've seen this happen twice. Clearing my browser cache seemed to fix the issue. Knock on wood . . .
On my Nexus tablet with Chrome (and Android 5.0), I saw it twice also. Rotating the tablet to portrait and then back to landscape orientation seemed to fix it. But I'd launch another course and it would come back.
The only thing that seemed to work more permanently was uninstalling and reinstalling Chrome. But, once, after doing that, the problem came back.
Any thoughts on what's going on? This problem just started in the last couple of weeks.