Course Plays in Chrome but stalls in IE

Jul 01, 2016

I am struggling... I have a course that displays properly in IE when using preview option but when I publish, it bombs if I use IE... This isn't the case in Chrome... it plays just fine.


What am I missing...

3 Replies
Christie Pollick

Hi, David -- Thanks so much for reaching out and sorry to hear of your troubles! Just to confirm, please verify that you are viewing content in a supported way per our System Requirements sheet, and if issue persist, you are welcome to share your file so we can run some testing for you.

I also wanted to mention, if you are publishing for Web, you might want to try uploading the course to in IE to see if you have the same trouble in that environment, or if you are publishing for LMS, maybe try SCORM Cloud via IE, as well. 

Christie Pollick

Hi, David -- Thanks for your reply, and sorry to hear that issues persist! First, I wanted to note in case you were not aware, when you reply to a forum notification via email, the details in your signature are displayed publicly here in the post. If you would like to remove that info, please use the EDIT button beneath your reply and hit 'update'.

And since you are continuing to have troubles, you may want to share your file so we are able to take a closer look. Please use this form to share for privately for testing and I'll be in touch with my findings as soon as possible! 

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