Just wondering if anyone has a solution to this problem:
A course which was originally developed in Articulate one - which I have now opened in Articulate 2 is having a problem with the formatting of questions:
I have checked for updates under the help section - "There are no updates available at this time".
Thanks for that information and for including a screenshot of what you're seeing on your end. I've seen issues like this in the past when upgrading Storyline 1 projects to Storyline 2 that we've reported to our QA team.
To double check that your issue is related, would you mind sharing your Storyline 1 file here? You can use the Add Attachment button at the bottom of the reply window.
Yes, attaching you file here will make it visible to the public, but if you would rather share it privately, you can send it to our Support Engineers though this form. :)
5 Replies
Hi there Jayne!
Thanks for that information and for including a screenshot of what you're seeing on your end. I've seen issues like this in the past when upgrading Storyline 1 projects to Storyline 2 that we've reported to our QA team.
To double check that your issue is related, would you mind sharing your Storyline 1 file here? You can use the Add Attachment button at the bottom of the reply window.
Hi Alyssa, thank you for your reply.
If I attach the file here will it be visible to the public?
Jayne
Hi Jayne,
Yes, attaching you file here will make it visible to the public, but if you would rather share it privately, you can send it to our Support Engineers though this form. :)
That's great thanks Alyssa! I have submitted the file directly through the form.
Many thanks for your help, Jayne.
Perfect! I see Renato has picked up your case (00990242 for my reference), and you should hear from him shortly.
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