Hi. I have a course that includes screen recordings as well as 'normal' slides. When I preview everything works fine. When I publish and view in browser using the Story html link a couple of interactions don't work (one is a click box, the other a text entry). When I upload to LMS I still get the same errors.
I'm editing and publishing from the C drive/My documents so no Network conflicts.
The course was a Storyline 1, now opened in Storyline 2.
I hadn't initially put it in the LMS. I viewed the published course by using the Story.html icon from the output files and the errors are there. It is now in the LMS and has the same fault - but that's not surprising considering the fault is already there.
I have also put it in SCORM Cloud but all seems ok in there.
So - it's not the LMS; but could our web browser have an effect? But if it was the browser wouldn't it still not work in SCORM Cloud? And why only a couple of specific instances where the interaction doesn't work?
Hi N! The best indication is that it works in SCORM Cloud as expected. Viewing a course locally when you have it set for LMS publishing is not a good indication of functionality usually.
Do you have a .story file that you need me to take a look at?
3 Replies
Hi N!
Are you able to replicate you error if you test the content in SCORM Cloud? This helps us determine if the issue lies in the project or with the LMS.
This article has some information on common LMS troubleshooting.
Hi.
I hadn't initially put it in the LMS. I viewed the published course by using the Story.html icon from the output files and the errors are there. It is now in the LMS and has the same fault - but that's not surprising considering the fault is already there.
I have also put it in SCORM Cloud but all seems ok in there.
So - it's not the LMS; but could our web browser have an effect? But if it was the browser wouldn't it still not work in SCORM Cloud? And why only a couple of specific instances where the interaction doesn't work?
Hi N! The best indication is that it works in SCORM Cloud as expected. Viewing a course locally when you have it set for LMS publishing is not a good indication of functionality usually.
Do you have a .story file that you need me to take a look at?
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