Courses not publishing

Nov 29, 2018

I have updated Storyline 360 to the latest version v.3.22.17236.0 and since doing so, I've not been able to publish my courses.  I have tried to publish to Review, and LMS and in both instances I am getting an error.  I have two courses that need to be published ASAP and need this fixed.

16 Replies
Marcela Garreton

Hi John, 

It seems that you and I are the only ones that have tried to publish with the latest version.  I wanted to let you know that I have come up with a workaround until they figure out the issue.  I uninstalled Storyline from my computer, then through Articulate 360, I reinstalled it, but made sure to choose the version from October 30.  Just make sure you don't do any updates, and you'll be fine to publish.

Leslie McKerchie

Yes, I understand Marcela.

Any sample that you are encountering this issue on would be helpful.

In the meantime, this conversation is linked to the report we are tracking so that we can update you here with any information we have to share. 

I see you mentioned that you rolled back your version, so if you no longer have an example, that's okay too.

Adrienne Naylor

I reinstalled the October version and it wasn't saving right or publishing right. I tweaked a few things, restarted the program, and now it's in Review the way I wanted it.

So that's a huge relief, but this has been such a stressful 4+ hours that I could have been working on this project, which is under a gnarly deadline.

In terms of getting back on board with the most up to date version, should I just keep an eye out for another other update to come out to fix this issue?

Crystal Horn

Hey everybody. I'm excited to let you know that we just released update 23 for Storyline 360! It includes new features and fixes - check them all out here.

One of the fixes addresses an issue where Storyline could generate an error report when previewing or publishing a project that had radio buttons grouped with other objects.

Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!

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