Crossword Puzzle Help
May 11, 2017
Hello,
We built a crossword puzzle on a module and had no issues when reviewing it on Articulate 2. However, users are reporting issues with the crossword puzzle when they attempt to complete the training on our Oracle LMS. User report that when they click on the "Verify answers" button the slide freezes, and users are not able to submit the training. We ran completion reports and found that users who had issues with the crossword puzzle are showing a score, in many instances of 100%, but their status for that training remains as incomplete.
Has anyone had similar issues or any suggestions as to what might be causing this issues?
Thank you for your help!
6 Replies
Hi there Erika,
Have you tried testing the output on SCORM Cloud yet? It's an easy and free tool to test LMS courses.
Let me know how your testing goes, or if you'd like help with that testing. If you don't see any freezing in SCORM Cloud, that's really good information to bring to the Oracle LMS support team.
Hi Erika,
Did this work previously and the "freeze" is a new or recent issue? What browser(s) are users viewing it in?
For the status, what are you using as the completion/tracking method? Have you attempted testing it anywhere else, such as SCORM Cloud? It's a free SCORM standard for testing content.
Let me know if any of those ideas help narrow down what and where the issue is happening.
Hello,
Thank you for your responses! I have successfully tested the module on SCORM Cloud, everything worked fine. The majority of the users have been able to complete the module, but there are some that have not been able to complete the training due to the slide either freezing or the "Verify answers" button not responding.
We are tracking progress and completion by using the quiz results slide and have the LMS reporting set to Passed/Failed. Any suggestions?
Were you able to get the freeze to happen in your LMS or it's just certain users? Do you know what browser(s) they viewed it in? you'll want to make sure it's one of the supported browsers here.
Hi Erika,
I am working on the crossword puzzle. but I do not know how to convert the correct result to 100% score, can you tell me how you did it? Thank you.
Hey Jan and welcome to E-Learning Heroes :)
This thread is a bit dated and I'm not sure if Erika is still subscribed here, but you are welcome to reach out to the user directly here if needed.
This discussion is closed. You can start a new discussion or contact Articulate Support.