attached you can find a feedback question. At the beginning I didn't want to give feedback to any question. Later on we decided to have feedback for each question. I created customized feedback layers and aplied them to the question. The continue button is placed on the the slide of the feedback master. In the preview I get the button and the other objects from the feedback master and an additional button and an additional text box on the layer. How can I avoid the button and the text box on the layer?
Thanks for reaching out! It sounds like you see objects from the feedback master and other layers when previewing your feedback layers.
It looks like your attachment didn't go through, so if you want to share your file with the Add Attachment button, I'd be happy to take a look, but here's my first thought:
You might need to select Hide other slide layers or Hide objects on base layer in the feedback layer properties:
I'm standing by for your response so we can continue to troubleshoot together!
Thanks so much for sharing your file so I could test it. I definitely see what you described where objects from the feedback master and other layers when previewing your feedback layers.
From here, I'd like our support engineers to step in and help troubleshoot, so I've opened a case on your behalf. Stay tuned, and one of my teammates will be in touch with the next step!
Thanks for following up, Deanna, and nice call to open a support case with us!
I see my teammate Mcgem is testing your file to see if your issue is related to see what might be causing the issue you're experiencing. We'll reach out via email soon with an update!
5 Replies
Hello Oswald,
Thanks for reaching out! It sounds like you see objects from the feedback master and other layers when previewing your feedback layers.
It looks like your attachment didn't go through, so if you want to share your file with the Add Attachment button, I'd be happy to take a look, but here's my first thought:
You might need to select Hide other slide layers or Hide objects on base layer in the feedback layer properties:
I'm standing by for your response so we can continue to troubleshoot together!
Hi Becca,
here's the attachment. Thank you for help.
Hello again, Oswald!
Thanks so much for sharing your file so I could test it. I definitely see what you described where objects from the feedback master and other layers when previewing your feedback layers.
From here, I'd like our support engineers to step in and help troubleshoot, so I've opened a case on your behalf. Stay tuned, and one of my teammates will be in touch with the next step!
This post was removed by the author
was this ever fixed?
Thanks for following up, Deanna, and nice call to open a support case with us!
I see my teammate Mcgem is testing your file to see if your issue is related to see what might be causing the issue you're experiencing. We'll reach out via email soon with an update!